Hi Wayne, Thanks for the follow up I already told you that a big factor in choosing Climat was the professional service provided by yourself. You will be happy to know that that professionalism does not end when you pass the baton to the next team. The team that came to my property where a well-rehearsed and well-oiled machine. From delivery of the system, Installation, electricians, refrigeration and removal of old equipment. Each person above came to me and explained what role they would be taking and made a point of debriefing me before they left the job and taking the time to answer any questions that I may have. I think the lads should be commended. Don't know the names but: - Installation talk me through the whole process and spend extra care with the placement of the ceiling vents making sure that they covered any evidence of the old vents. - Refrigeration was the last to leave but walked me through the control panel one more time and really took the time to make sure that all my questions had been answered and I had no concerns. - Electrician went above and beyond! He had a few concerns with the state of the wiring in the old air con circuit breaker so he took the time to take a good look at the rest of the wiring in the whole sub board ensuring that my family were not at risk. I haven't really had a chance to crank up the system yet but all seems good. I have already recommended you to my neighbour and will continue to recommend Climat to friends and colleagues Thank you and kind regards,
Hi Sean, I don’t usually write after sales emails but in your case I need to. You and Climat have restored my faith in exceptional service. From meeting you Sean I knew I would be looked after and that Climat was an honest company. The day of installation was amazing from Matt the installer who was polite and nothing was too much trouble to your great sparkies. Please pass this on to them and to your management team from one very happy customer. I have already told all my friends and family who will be using Climat from now on. Thank you
The manner in which you presented the costing and running through the benefits of the ducted reverse cycle air conditioning was extremely professional! We didn't run and compare you with other companies as we knew the budget we had to work within and because of your genuine and helpful manner this stopped the bartering between others..
Upon the installation we had trouble on where to locate the base unit as you know (and as the costing was worked around the location of this), we were more than relieved to find that this change did not cost us any further dollars and we were still able to come in on the quoted price!
Thanks once again for your helpfulness and professionalism.
There’s a lot to consider when it comes to choosing the right system for your home and lifestyle. Climat is one of Australia’s longest established suppliers of home heating, cooling and solar energy systems with over 40 years’ experience in customers service.
Climat carry a selection of Australian leading brands with proven quality you can rely on. We are also one of Australia’s biggest Daikin dealers, the market leading brand known for the latest technology, efficiency and reliability. We understand that every system must be carefully designed to be effective, cost efficient to run, simple to use, and looks great in the home…ensuring you get the perfect system for your lifestyle.