Dear Wayne,
Good morning, I'd like to take the opportunity to thank you for your excellent service and follow up with the installation of the air condition unit at my property. I also like to thank you for your patience and understanding over the last couple of months when I was going through some difficult time with my health.

Thanks a lot.

Best regards,

Dear Wayne,
We are writing to thank you for your effort in arranging the recent delivery and installation of the Mitsubishi ducted air conditioning in our home. The service provided was excellent.

Your professional and patient manner was much appreciated by ourselves.

Yours sincerely,

Hi Tilden,
The manner in which you presented the costing and running through the benefits of the ducted reverse cycle air conditioning was extremely professional! We didn't run and compare you with other companies as we knew the budget we had to work within and because of your genuine and helpful manner this stopped the bartering between others..

Upon the installation we had trouble on where to locate the base unit as you know (and as the costing was worked around the location of this), we were more than relieved to find that this change did not cost us any further dollars and we were still able to come in on the quoted price!

Thanks once again for your helpfulness and professionalism.

Regards,