Hi Sean, I don’t usually write after sales emails but in your case I need to. You and Climat have restored my faith in exceptional service. From meeting you Sean I knew I would be looked after and that Climat was an honest company. The day of installation was amazing from Matt the installer who was polite and nothing was too much trouble to your great sparkies. Please pass this on to them and to your management team from one very happy customer. I have already told all my friends and family who will be using Climat from now on. Thank you
Dear Wayne I would like to convey our Thanks for the excellent service provided by your team at Climat. Initially we had Matt arrive at our holiday house in Aldinga Beach armed with knowledge and professionalism of manner. He did not just quote on putting in an air conditioner he looked at options and advised me (Deb) quite clearly how the air conditioner would impact particularly in the summer which was our priority of use. It was refreshing to have a quote given to me (a female with little electronic/mechanic knowledge) in a precise, easy to understand process which I could then convey to my husband. During the time of quotation, consideration and installation Matt was there in the background advising and always with a helpful, positive attitude. Then the team of guys came out and as we noted - "They came, they saw, they conquered!" With seamless effort on a job that we all knew would be a tricky one there was not one murmur of complaint. They found ways of making the location of the air conditioner as if it had always been there. They were polite and just got on with the job with NO inconvenience to us and when they left not a speck of dirt and it was as if the air conditioner had magically appeared on our wall. Yes, we are definitely very happy with the service and installation of the air conditioner provided by Climat and would like you to 'again' pass on our genuine Thanks to Matt and your installation team. They are a credit to Climat.
Hi Matt, just a quick email to let you know that the installation of our ducted air conditioning went ahead really successfully today and both Greg and I are very happy with the result! All the guys involved with the installation were very hard working and we were so impressed with their speed, efficiency and willingness to answer lots of my questions! We couldn't believe there had been so many blokes working here so busily and no mess at all to clean up when they left! Also, we were particularly amazed that such a lot was achieved in such a short time, which speaks volumes for your group's teamwork and expertise. Please pass on our appreciation to all the teams, especially the four guys who installed all the ducting and units, Alex the electrician and his assistant and Adam the refrigerator mechanic and his assistants Jason and Jimmy (may not be his correct name!).
We're so pleased we went ahead and had the Daikin system installed and thank you very much for your advice, design and recommendation on that score too.
We'll definitely be recommending Climat in the future to our friends and relatives interested in installing air conditioning.
Many thanks again,
There’s a lot to consider when it comes to choosing the right system for your home and lifestyle. Climat is one of Australia’s longest established suppliers of home heating, cooling and solar energy systems with over 40 years’ experience in customers service.
Climat carry a selection of Australian leading brands with proven quality you can rely on. We are also one of Australia’s biggest Daikin dealers, the market leading brand known for the latest technology, efficiency and reliability. We understand that every system must be carefully designed to be effective, cost efficient to run, simple to use, and looks great in the home…ensuring you get the perfect system for your lifestyle.