“they were all extremely courteous and professional.”
Dear Wayne,
Enclosed please find cheque for $7,959.00, being balance owing for installation of Daikin FDY100LUV-1PH.
We also want you to know how impressed we were by all the tradesmen, from Matthew and his young assistant who installed the ducting etc, to the father and son who disconnected the split system and connected the new outdoor unit, to the electrician Paul (from P B Power & Electrical) and his assistant – they were all extremely courteous and professional. (I hope I have not left out anyone!)
We were also very impressed with your service and for coming back to see us so soon and taking the time to redo the quote. We have already handed your name to one of Gill’s friends.
Thank you,